Delta Air Lines Keeps Driving Flight Cancellations Lower
For the past five years or so, boosting operational performance has been a key goal at Delta Air Lines (NYSE: DAL). Between 2010 and 2016, the company reduced cancellations by two-thirds and improved its on-time arrival rate by more than 16 percentage points. A focus on excellence in its maintenance organization and technological improvements were both major drivers of these achievements.
Other airlines, including United Continental (NYSE: UAL), have also significantly improved their operational reliability in recent years. However, Delta Air Lines has stayed at the head of the pack. In November, it achieved its most impressive accomplishment yet: Delta managed to avoid canceling a single mainline flight for the entire month.
Not too long ago, if an airline completed 99% of its scheduled flights in a given month, it was considered a solid performance. That isn't good enough for Delta's management, though. Year after year, the carrier has inched closer to its goal of perfection.
Source: Fool.com
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