Better Buy: Veeva Systems vs. Zendesk
Veeva Systems (NYSE: VEEV) and Zendesk (NYSE: ZEN) are both cloud-based CRM (customer relationship management) service providers, but they serve very different markets.
Veeva's CRM services help life science companies maintain their relationships with customers, store and analyze data, and keep track of all the latest regulations and clinical trials. Its growing list of more than 1,000 customers includes pharmaceutical giants like AstraZeneca, Moderna, and Merck.
Zendesk provides CRM services to over 160,000 clients across a wide range of industries. Unlike Salesforce (NYSE: CRM) -- the CRM market leader, which mainly serves larger companies -- Zendesk primarily offers basic customer support and ticketing services for small to medium-sized companies.
Source Fool.com
