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Why Shares of Zendesk Slumped Today


Shares of Zendesk (NYSE: ZEN) declined on Wednesday following a second-quarter report that failed to impress investors. The software-as-a-service company beat analyst estimates for revenue and raised its full-year outlook, but it wasn't enough to prevent a steep decline in the stock price. Shares were down about 10.3% at market close.

Second-quarter revenue was $194.6 million, up 37% year over year and about $2.1 million above the average analyst estimate. Growth was particularly strong in the U.S. and Latin America, but there were some issues elsewhere. Growth in Europe, the Middle East, and Africa (EMEA) and in the Asia-Pacific (APAC) region, although "still solid," CEO Mikkel Svane said during the earnings call,  "didn't quite live up to our own expectations and [lagged] other regions." 

Image source: Getty Images.

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