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Sprinklr Posts 8% Revenue Gain in Q2


Sprinklr (NYSE:CXM), a customer experience management software company, reported Q2 FY2026 earnings on September 3, 2025. GAAP revenue was $212.0 million in Q2 FY2026, surpassing the midpoint of earlier guidance and up 8% year-over-year. Subscription revenue and non-GAAP profits also exceeded expectations. While management highlighted positive momentum in operating discipline and sales execution, the outlook for Q3 FY2026 suggests a slowdown, with slight sequential declines in both revenue and non-GAAP margins. Overall, the period showed operational improvement but the company faces questions about growth sustainability for the coming quarters.

Source: Analyst estimates provided by FactSet. Management expectations based on management's guidance, as provided in Q1 2026 earnings report.

Sprinklr operates as a software company specializing in customer experience management, often abbreviated as CXM. It provides a unified platform that helps organizations manage customer interactions across digital and traditional channels, supported by artificial intelligence (AI) features. The company’s software is used by global enterprises to monitor, analyze, and improve customer relationships in real time.

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Source Fool.com

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