Social Security's Customer Service to Worsen This Year. Here's How to Handle It.
If you think your hold times with phone calls to the Social Security Administration (SSA) are already too long, just wait. They're about to get longer. Your odds of an outright involuntary disconnection are rising as well. Things will eventually get better but likely not until 2024.
That's the gist of a letter penned by acting SSA director Kilolo Kijakazi to Patty Murray, chair of the U.S. Senate Committee on Appropriations, anyway. The official communication written earlier this month explains, "We anticipate that some performance measures will show improvement in FY 2023, while others may show temporary degradation."
There's a simple solution, however, if you're going to need service from Social Security in the foreseeable future.
Source Fool.com
