How Popular Is Bank of America’s Mobile-Banking App?
As a customer of Bank of America (NYSE: BAC), I'm a big fan of its mobile-banking app. I use it most frequently to check my account balances. But my favorite feature is the ability to deposit checks remotely from the comfort of my home.
I'm not the only bank customer who feels this way. A recent survey by fiserv, a company that provides technology services to banks, found that 14% of survey respondents identified mobile banking through a smartphone, tablet, or other mobile device as their most preferred channel for standard daily transactions.
This may not seem like a huge percentage, but the number of mobile-banking users is growing rapidly. You can see this by looking at the trend in users of Bank of America's mobile-banking app. The latest data released by the North Carolina-based bank shows that a total of 22.9 million people are considered to be active digital-banking users of its mobile app. That's up considerably over the last few years.
Source: Fool.com
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