Allstate Q2 Earnings Call Highlights
Key Points
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- Allstate reported strong second-quarter results: Revenue rose 11.8% year over year to $18.6 billion, while adjusted net income reached $2.3 billion, or $8.99 per share. Net investment income increased 33.8% to $1 billion.
- Underwriting profitability improved significantly: Property-liability underwriting income rose nearly 57% to $2 billion, and the combined ratio improved to 86.6%, supported by lower catastrophe losses, reserve re-estimates and better auto and homeowners results.
- Allstate continued expanding its customer base and returning capital: Policies in force grew 3.8% to 215.9 million, while the company returned $1.3 billion to shareholders, including $1 billion in share repurchases, and had $2.6 billion remaining under its buyback authorization.
Allstate (NYSE:ALL) reported higher second-quarter revenue, underwriting income and investment income as the insurer continued to expand policies across its auto, homeowners and protection-services businesses.
Total revenue rose 11.8% from a year earlier to $18.6 billion, while net premiums written increased 2.6%. Net income was $3.2 billion and adjusted net income was $2.3 billion, or $8.99 per share. For the first half of 2026, adjusted net income totaled $5.1 billion, or $19.65 per share.
Chair, President and CEO Tom Wilson said the company’s strategy centers on gaining property-liability market share, expanding its protection offerings and generating capital for growth investments, acquisitions, dividends and share repurchases. Allstate reported an adjusted net income return on equity of 44.2% over the past 12 months.
Underwriting Results Improve
Allstate’s property-liability combined ratio improved by 4.5 points from the prior-year quarter to 86.6. The underlying combined ratio was 79.4, in line with the year-earlier period. Property-liability underwriting income increased nearly 57% to $2 billion.
President of Property-Liability Jess Merten said net premiums earned in the segment rose 4% to $14.9 billion, supported by growth in both auto and homeowners insurance.
- Auto insurance recorded an 83.3 combined ratio, improving 2.7 points year over year.
- Homeowners insurance recorded a 94.6 combined ratio, improving 7.4 points.
- Lower catastrophe losses contributed 2.4 points to the overall combined-ratio improvement.
- Prior-year reserve re-estimates contributed 2 points, while a higher expense ratio offset 1 point of improvement.
Merten said about half of the higher expense ratio reflected advertising, with most of the remainder tied to non-recurring legal expenses. He also said auto claim reserve releases totaled $1.5 billion year to date, with approximately half of bodily-injury changes relating to accident years 2023 and 2024.
Allstate’s annualized auto premium per policy was $1,486 in the second quarter, down slightly from the year-earlier period, while adjusted underlying loss and expense per policy was $1,337. The company implemented rate increases and decreases in 36 locations during the quarter, resulting in a net rate impact of zero.
On severity trends, Merten said Allstate does not provide a forward outlook, but noted that bodily-injury severity remained relatively elevated compared with physical-damage severity. He said future trends will depend on inflation affecting parts and labor as well as bodily-injury development.
Policy Growth and Distribution Expansion
Total policies in force increased 3.8% to 215.9 million. Property-liability policies rose 2.6%, while Protection Services policies increased 4.1%. Issued applications increased 9.9%.
Chief Operating Officer Mario Rizzo said Allstate’s Transformative Growth initiative is supporting market-share gains through a mix of Allstate agents, independent agents and direct sales. Auto new-business volume rose to 2.3 million items in the quarter from 1.5 million three years earlier. Homeowners new business increased 46.8% to 411,000 policies.
Auto policy growth was 2.8% in the second quarter, while homeowners policy growth was 2.9%. Rizzo said the company spent $1.1 billion on advertising in the first half, citing returns on marketing investment and increased acquisition sophistication.
During the call, executives emphasized that growth is not based solely on price reductions. Wilson said the company is pursuing a “multifaceted approach” that includes customer affordability, new products, distribution expansion, marketing capabilities and claims effectiveness.
Management also discussed its approach to homeowners growth and catastrophe exposure. Wilson said Allstate is using pricing, analytics and individual-roof assessment capabilities to manage risk, while relying on a substantial catastrophe reinsurance program. He said the company does not require homeowners customers to also purchase auto insurance, although it seeks to offer customers multiple protection products.
Protection Services and Technology Investments
Protection Services had 177 million policies in force and contributed $3.4 billion of top-line revenue, according to Rizzo. The segment generated more than $200 million of adjusted net income over the last 12 months.
The businesses include Allstate Protection Plans, Dealer Services, Arity, roadside assistance and Allstate Identity Protection. Rizzo said Allstate Protection Plans are distributed through more than 30 major retailers, including Walmart, Costco and The Home Depot. Allstate Identity Protection serves 3.4 million customers, while roadside assistance performs 1.75 million rescues annually.
Wilson also highlighted ALLIE, the company’s Large Language Intelligent Ecosystem, which is intended to use agentic artificial intelligence to improve customer service, reduce costs and support growth. He said Allstate has more than 250 analytical models using more than 40 petabytes of data and 1.5 billion CPU compute hours.
Wilson said the company’s existing orchestration layer, developed as part of Transformative Growth, should help accelerate ALLIE’s deployment by connecting underlying systems. He said Allstate does not use public large language models for its internal work and remains focused on cybersecurity and customer-data protection.
Investment Income, Capital and Share Repurchases
Net investment income increased 33.8% to $1 billion in the quarter, reflecting a larger portfolio, longer bond duration, and higher performance-based income. President of Investments and Corporate Strategy and Interim CFO John Dugenske said trailing-12-month investment income has risen more than 57% since 2022 to nearly $3.8 billion.
The investment portfolio is 80% interest-bearing assets, with equity securities and performance-based investments providing growth-oriented exposure. Allstate increased public-equity holdings by $7.1 billion last year and lengthened bond-portfolio duration, actions that contributed to investment income and mark-to-market equity gains, management said.
Allstate returned $1.3 billion to shareholders during the quarter, including $1 billion in common-stock repurchases. The company had $2.6 billion remaining under its $4 billion repurchase authorization announced in February. Deployable capital at the holding company rose to $9.5 billion, or approximately $37 per common share outstanding.
Wilson also welcomed Chris Lown, who joined Allstate as chief financial officer during the week of the call. Dugenske will continue leading investments and corporate strategy after serving as interim CFO.
About Allstate (NYSE:ALL)
Allstate Corporation is a publicly traded insurance company headquartered in Northbrook, Illinois, and is one of the largest personal lines property and casualty insurers in the United States. Founded in 1931 as a subsidiary of Sears, Roebuck and Co, Allstate has grown into a diversified insurer that serves millions of consumers and businesses through a mix of distribution channels and product offerings.
The company underwrites a broad range of insurance products, with primary emphasis on auto and homeowners coverage.
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