News und Analysen

Fluor Corporation (NYSE: FLR) announced today that three of its Advanced Technologies & Life Sciences projects were recognized with 2021 awards of excellence by the Construction Users Roundtable

The shift to digital technology in the public sector is reaching critical mass, as state and municipal agencies seek digital solutions and support from technology and service providers, according

Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, has launched a research study examining the capabilities of providers in the extensive

Insperity, Inc. (NYSE: NSP), a leading provider of human resources and business performance solutions for America’s best businesses, today announced that its board of directors has declared a

Fluor Corporation (NYSE: FLR) announced today that its joint venture team with Walsh Construction Company has reached the first major milestone of the Chicago Transit Authority’s (CTA) historic Red

Enterprises in the U.S. are looking to contact center-as-a-service providers to improve customer experiences, build brand loyalty and increase retention, according to a new report published today

Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, will publish 42 major provider evaluation studies in 2022, adding several important new

Startek (NYSE: SRT), a global provider of customer experience management solutions, today announced the extension of its leadership team with the appointments of Abhinandan Jain as Chief Digital

Unternehmen in ganz Europa und Großbritannien wenden sich an Contact Center-as-a-Service (CCaaS)-Anbieter, um den dramatischen Veränderungen im Kauf- und Kommunikationsverhalten ihrer Kunden zu

Willdan Group, Inc. (NASDAQ: WLDN) announced today that Eversource will deploy the latest version of Integral Analytics’ LoadSEER software in Massachusetts to support advanced load forecasting and

FranklinCovey (NYSE: FC), one of the largest leadership companies in the world, today announced the launch of Change: How to Turn Uncertainty Into Opportunity™. The new course offers individuals

Enterprises across Europe and the U.K. are turning to contact center-as-a-service (CCaaS) providers to address dramatic changes in customer buying and communication behavior prompted by the

R.R. Donnelley & Sons Company (NYSE: RRD) (“RRD” or the “Company”) on November 3, 2021 announced it entered into a definitive merger agreement (the “Merger Agreement”) to be acquired by affiliates

Consumers have raised their service expectations during the COVID-19 pandemic, and many enterprises are turning to contact center providers to keep customers coming back, according to a new report

Demand for IT and business services in the Americas continued to climb in the third quarter, reaching record highs and eclipsing previous records from the second quarter as enterprises accelerate

EVO Payments, Inc. (NASDAQ: EVOP) (“EVO”), a leading global provider of payment technology integrations and acquiring solutions, announced today a global agreement with Oracle in which EVO will be

Enterprises across the global are seeking support from contact-center-as-a-service providers to meet rising customer service expectations resulting from the COVID-19 pandemic, according to a new

The Western Union Company (NYSE: WU), a leader in cross-border, cross-currency money movement and payments, announces the appointment of Devin B. McGranahan as new Chief Executive Officer (CEO)

The Western Union Company (NYSE: WU), ein weltweit führendes Unternehmen im Bereich des grenz- und währungsübergreifenden Geld- und Zahlungsverkehrs, und Mastercard, ein globales

EVO Payments, Inc. (NASDAQ: EVOP) (“EVO”), a leading global provider of payment technology integrations and acquiring solutions, today announced that James G. Kelly, Chief Executive Officer, will

Desktop Metal, Inc. (NYSE: DM) (“Desktop Metal”) today announced it has successfully completed its acquisition of The ExOne Company (NASDAQ: XONE) (“ExOne”) following approval by a majority of

Contact Center in Europa und im Vereinigten Königreich reagieren auf das veränderte Kundenverhalten und den Kundenservice im Zuge der COVID-19-Pandemie mit Fernarbeitsmodellen und neuen

The Western Union Company (NYSE: WU), a global leader in cross-border, cross-currency money movement and payments, and Mastercard, a global technology company in the payments industry, have

Contact centers in Europe and the U.K. are adopting remote work models and new technologies to address changes in consumer behavior and customer service in the wake of the COVID-19 pandemic