News und Analysen

Enterprises in the U.S. are increasingly embracing a multicloud operating model and are looking to cloud service providers to help them choose the right clouds for the right workloads, according to

Regulatory News:

Eurofins Technologies (Paris:ERF) continues to innovate and develop a wide range of diagnostic solutions for COVID-19, particularly in response to the threat of emerging

The shift to digital technology in the public sector is reaching critical mass, as state and municipal agencies seek digital solutions and support from technology and service providers, according

Regulatory News:

Teleperformance (Paris:TEP), a leading global group in digitally integrated business services, announced today that its public long-term corporate credit rating has been

Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, has launched a research study examining the capabilities of providers in the extensive

Enterprises in the U.S. are looking to contact center-as-a-service providers to improve customer experiences, build brand loyalty and increase retention, according to a new report published today

Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, will publish 42 major provider evaluation studies in 2022, adding several important new

Unternehmen in ganz Europa und Großbritannien wenden sich an Contact Center-as-a-Service (CCaaS)-Anbieter, um den dramatischen Veränderungen im Kauf- und Kommunikationsverhalten ihrer Kunden zu

Willdan Group, Inc. (NASDAQ: WLDN) announced today that Eversource will deploy the latest version of Integral Analytics’ LoadSEER software in Massachusetts to support advanced load forecasting and

Enterprises across Europe and the U.K. are turning to contact center-as-a-service (CCaaS) providers to address dramatic changes in customer buying and communication behavior prompted by the

Consumers have raised their service expectations during the COVID-19 pandemic, and many enterprises are turning to contact center providers to keep customers coming back, according to a new report

Demand for IT and business services in the Americas continued to climb in the third quarter, reaching record highs and eclipsing previous records from the second quarter as enterprises accelerate

Enterprises across the global are seeking support from contact-center-as-a-service providers to meet rising customer service expectations resulting from the COVID-19 pandemic, according to a new

Bureau Veritas (Paris:BVI), a world leader in testing, inspection and certification is ranked #1 in the Professional Services Industry category - encompassing the TIC sector - of the 2021 Dow Jones

The Western Union Company (NYSE: WU), a leader in cross-border, cross-currency money movement and payments, announces the appointment of Devin B. McGranahan as new Chief Executive Officer (CEO)

The Western Union Company (NYSE: WU), ein weltweit führendes Unternehmen im Bereich des grenz- und währungsübergreifenden Geld- und Zahlungsverkehrs, und Mastercard, ein globales

Desktop Metal, Inc. (NYSE: DM) (“Desktop Metal”) today announced it has successfully completed its acquisition of The ExOne Company (NASDAQ: XONE) (“ExOne”) following approval by a majority of

Contact Center in Europa und im Vereinigten Königreich reagieren auf das veränderte Kundenverhalten und den Kundenservice im Zuge der COVID-19-Pandemie mit Fernarbeitsmodellen und neuen