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News und Analysen

TalkTalk Joins Forces With NiCE To Deploy CXone Mpower In Mission To Revolutionize Customer Experience
TalkTalk Joins Forces With NiCE To Deploy CXone Mpower In Mission To Revolutionize Customer Experience


NiCE (Nasdaq: NICE) today announced that TalkTalk, one of the UK’s largest connectivity providers, has taken another step forward in its mission to become the UK’s most recommended Wi-Fi provider

Guidewire Accelerates P&C Insurance Innovation, Launching Marketplace Reviews as Downloads Soar
Guidewire Accelerates P&C Insurance Innovation, Launching Marketplace Reviews as Downloads Soar


Guidewire (NYSE: GWRE) announced that Guidewire Marketplace has surpassed 20,000 partner integration downloads, with 32% growth year over year, and introduced functionality enabling Guidewire

Cirrus Logic Expands Pro Audio Portfolio with New Range of ADCs and DACs
Cirrus Logic Expands Pro Audio Portfolio with New Range of ADCs and DACs


Cirrus Logic (Nasdaq: CRUS), a leader in innovative audio technology, today announced the launch of its latest additions to the Pro Audio product family: two analog-to-digital converters (ADCs) and

TD SYNNEX Reports Fiscal 2025 Second Quarter Results
TD SYNNEX Reports Fiscal 2025 Second Quarter Results


TD SYNNEX (NYSE: SNX) today announced financial results for the fiscal second quarter ended May 31, 2025.



“Our Q2 results demonstrate the continued strength of the IT Distribution and

NiCE Unveils NiCE Inform AI for Emergency Communications Centers
NiCE Unveils NiCE Inform AI for Emergency Communications Centers


NiCE (Nasdaq: NICE) today announced the launch of NiCE Inform AI, which provides Emergency Communications Centers (ECCs) with AI-driven transcription and search capabilities. This innovation helps

NiCE Announces CX Excellence Award Winners at Interactions 2025, Showcasing Powerful Results in AI-Driven Customer Service Automation
NiCE Announces CX Excellence Award Winners at Interactions 2025, Showcasing Powerful Results in AI-Driven Customer Service Automation


NiCE (Nasdaq: NICE) today announced the winners of the 2025 CX Excellence Awards, honoring organizations that are transforming customer service with CXone Mpower. The 15 award winners across seven

NiCE Announces Elite Partners of the Year Awards at Interactions 2025, Driving Worldwide Acceleration of CX Automation
NiCE Announces Elite Partners of the Year Awards at Interactions 2025, Driving Worldwide Acceleration of CX Automation


NiCE (Nasdaq: NICE) today announced the winners of the NiCE Elite Partners of the Year award at Interactions 2025, the industry’s largest customer experience event, taking place in Las Vegas. The

PROS Named CSO Award Winner for Second Consecutive Year
PROS Named CSO Award Winner for Second Consecutive Year


PROS Holdings, Inc. (NYSE: PRO), a leading provider of AI-powered SaaS pricing and selling solutions, today announced it has been named a winner of the 2025 CSO Awards, which recognizes

Guidewire Announces Docusign for PolicyCenter and ClaimCenter
Guidewire Announces Docusign for PolicyCenter and ClaimCenter


Guidewire (NYSE: GWRE) today announced the availability of Docusign for PolicyCenter and ClaimCenter, new integrated solutions that help property and casualty (P&C) insurers streamline agreement

Giant Eagle’s Largest Facility Successfully Implements Manhattan Active® Warehouse Management, Advancing Multi-Site Rollout
Giant Eagle’s Largest Facility Successfully Implements Manhattan Active® Warehouse Management, Advancing Multi-Site Rollout


Manhattan Associates Inc. (Nasdaq: MANH) today announced that Giant Eagle, one of the nation’s largest food retailers and distributors, has successfully implemented Manhattan Active® Warehouse

NiCE and Kristen Bell Ignite Global Campaign to Create a NiCE World Where Experiences Are Effortless, Intelligent and Designed to Delight
NiCE and Kristen Bell Ignite Global Campaign to Create a NiCE World Where Experiences Are Effortless, Intelligent and Designed to Delight


NiCE (Nasdaq: NICE) today unveiled its newest global campaign starring award-winning actress, producer, and entrepreneur Kristen Bell, celebrating what it means to be truly “nice” in a world driven

NiCE Advances AWS Strategic Collaboration, Accelerating Agentic AI Across CXone Mpower Platform
NiCE Advances AWS Strategic Collaboration, Accelerating Agentic AI Across CXone Mpower Platform


NiCE (Nasdaq: NICE) today announced the next evolution of its strategic relationship with Amazon Web Services, Inc. (AWS), announcing a new collaboration to accelerate a shared vision to innovate

Jabil Posts Third Quarter Results
Jabil Posts Third Quarter Results


Today, Jabil Inc. (NYSE: JBL), reported preliminary, unaudited financial results for its third quarter of fiscal year 2025.



Third Quarter of Fiscal Year 2025 Highlights:




  • Net revenue: $7.8

NiCE Launches CXone Mpower Agents: Enterprise-Grade Agentic AI Agents Built for CX to Deliver Automated Fulfillment
NiCE Launches CXone Mpower Agents: Enterprise-Grade Agentic AI Agents Built for CX to Deliver Automated Fulfillment


NiCE (Nasdaq: NICE) today announced the launch of CXone Mpower Agents, a groundbreaking innovation that enables fully automated, AI agents to be created and deployed in seconds and immediately work

NiCE CXone Mpower Builds on Snowflake AI Data Cloud to Unlock Secure, Scalable CX Automation Across the Front, Middle and Back Office
NiCE CXone Mpower Builds on Snowflake AI Data Cloud to Unlock Secure, Scalable CX Automation Across the Front, Middle and Back Office


NiCE (Nasdaq: NICE) today announced a strategic collaboration with Snowflake, the AI Data Cloud company, to unlock the full value of customer interaction data by enabling seamless, secure data

H&R Block Transforms Into Digital-First, AI-Powered Customer Care Organization with NiCE CXone Mpower
H&R Block Transforms Into Digital-First, AI-Powered Customer Care Organization with NiCE CXone Mpower


NiCE (Nasdaq: NICE) today announced that H&R Block, the world leader in online and in-office tax preparation, is successfully transforming its customer service operations into a digital-first

Yext Launches Research Program to Power the Future of SEO and Marketing Strategy
Yext Launches Research Program to Power the Future of SEO and Marketing Strategy


Yext, Inc. (NYSE: YEXT), the leading brand visibility platform, today announced the launch of Yext Research. The new initiative is designed to give marketers and SEO professionals access to the

PROS Holdings, Inc. Announces Virtual Investor Q&A Session and Reaffirms Second Quarter 2025 Guidance
PROS Holdings, Inc. Announces Virtual Investor Q&A Session and Reaffirms Second Quarter 2025 Guidance


PROS Holdings, Inc. (NYSE: PRO) (“the Company”), a leading provider of AI-powered SaaS pricing and selling solutions, announced that management will host a virtual Q&A session for investors today

NiCE Actimize X-Sight AI Enterprise Platform Increases Modernization of KeyBank’s Financial Crime Operations
NiCE Actimize X-Sight AI Enterprise Platform Increases Modernization of KeyBank’s Financial Crime Operations


NiCE Actimize, a NiCE (NASDAQ: NICE) business, today announced that KeyBank has increased the modernization of its financial crime operations with the X-Sight AI Enterprise Platform, an advanced

LiveRamp and Walgreens Advertising Group Deliver Business Growth for Advertisers Through Robust Data Collaboration Partnership
LiveRamp and Walgreens Advertising Group Deliver Business Growth for Advertisers Through Robust Data Collaboration Partnership


LiveRamp (NYSE: RAMP), the leading data collaboration partner, today announced it is powering Walgreens Advertising Group’s (WAG) clean room solution. The partnership enables WAG, the retail media

Route 101 Awarded Contract By The Department for Work And Pensions To Transform UK Citizen Services, Powered By NiCE CXone Mpower
Route 101 Awarded Contract By The Department for Work And Pensions To Transform UK Citizen Services, Powered By NiCE CXone Mpower


NiCE (Nasdaq: NICE) announced today in collaboration with Route 101, a NiCE platinum partner, a major contract win with the Department for Work and Pensions (DWP) of the UK government. This

NiCE to Webcast Financial Analyst and Investor Day at Interactions 2025
NiCE to Webcast Financial Analyst and Investor Day at Interactions 2025


NiCE (Nasdaq: NICE) will be webcasting its Financial Analyst and Investor Day on Tuesday, June 17, 2025 at 2:00 p.m. ET, live from Las Vegas in conjunction with its Interactions annual user

State Employees’ Credit Union Transforms Member Experiences, Surpassing CSAT Goals in Just 6 Months with NiCE CXone Mpower
State Employees’ Credit Union Transforms Member Experiences, Surpassing CSAT Goals in Just 6 Months with NiCE CXone Mpower


NiCE (Nasdaq: NICE) today announced that State Employees’ Credit Union (SECU), one of the largest credit unions in the U.S., serving over 2.8 million members, has transformed its member contact

Co-operators Transforms Claims Operations with Guidewire ClaimCenter on Guidewire Cloud Platform
Co-operators Transforms Claims Operations with Guidewire ClaimCenter on Guidewire Cloud Platform


Co-operators, a leading Canadian multi-line insurance and financial services organization, and Guidewire (NYSE: GWRE) announced that Co-operators successfully implemented Guidewire ClaimCenter on

NiCE Announces International Partner of the Year Winners at its 2025 Partner Summit, Broadening CXone Mpower’s Global Reach
NiCE Announces International Partner of the Year Winners at its 2025 Partner Summit, Broadening CXone Mpower’s Global Reach


NiCE (Nasdaq: NICE) today announced the winners of its 2025 International Partner Awards at the Partner Summit events held in Croatia and Thailand. These honorees are helping our customers drive