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ICMI today announces ICMI Contact Center Expo: A Digital Experience will bring the call center industry together through a digital experience during Customer Service Week, October 6-7, 2021. ICMI

Kantar, das weltweit führende Unternehmen für datengesteuerte Analysen und Markenberatung, feiert heute seine Aufnahme als „Strong Performer“ in den Bericht The Forrester Wave™: Customer Analytics

Kantar, the world’s leading data-driven analytics and brand consulting company today celebrates its inclusion as a Strong Performer in The Forrester Wave™: Customer Analytics Service Providers, Q3

7digital, (AIM:7DIG) the global leader in end-to-end digital music solutions, today announced a new partnership with Muzooka, the world's largest verified artist asset database, where content

ICMI’s Contact Center Expo 2021 today unveils the Conference Program. Over four days, ICMI’s Contact Center Expo brings call center industry professionals together to tackle the challenges and

The International Customer Management Institute (ICMI), the authority on contact center excellence, has launched a Strategic Advisory Board comprised of industry thought leaders, senior level

The International Customer Management Institute (ICMI), the authority on contact center excellence, has launched a new consulting practice aimed at helping companies assess, design and implement